Devolved services where local trust is built or lost one interaction at a time.
County government transformation happens close enough to citizens that every failure is personally felt, and every success is personally noticed.
Devolution means the citizen relationship is closer, and less forgiving of distance between promise and delivery.
A county resident interacts with their county government far more directly than with a national ministry — a slow revenue office or a broken water permit system is felt immediately and locally. This proximity means county-level engagements weight the Trust Ledger's Consistency Over Time dimension especially heavily, since county staff turnover and resource constraints make consistency the hardest thing to sustain.
This is a newer focus area for us — proof of work is coming.
Our current body of work is concentrated in national-level SAGAs, public institutions, and ministries. We haven't yet completed a county-level prototype, and we'd rather say so plainly than stretch our national-level work to imply otherwise. As we take on county-level engagements, this section will reflect that directly.